Priority citation response
You have a notice. Let’s resolve the finding.
Choose what the inspector flagged. The resolution panel updates immediately with the requirement, turnaround, evidence, and next action.
Step 01
What did they flag?
Step 02 · Understand the finding
What the city requires
The City of Philadelphia Health Department requires on-site documentation proving the exhaust system was cleaned by a qualified contractor at the NFPA 96 frequency for your cooking type. Missing records are cited even when the hood itself is clean.
Turnaround window
Records reissued same day, full cleaning within 24–48 hours
Documentation you must produce (3-year archive)
- Dated NFPA 96 cleaning certificate with technician name and license
- Before/after photo documentation of hood, plenum, duct and fan
- Service log covering the previous 3 years of cleanings
Step 03 · Resolution plan
From notice to inspection-ready
Review
Notice and deadline confirmed
Dispatch
Corrective crew and scope scheduled
Prove
Photos, tag, and certificate delivered
Confirm the correct NFPA 96 rotation
Select your equipment to update the service frequency and audit requirements.
High-volume grease output requires cleaning every 3 months.
- 1Service scheduled every quarterly interval
- 2Hood, plenum, duct and fan cleaned to bare metal where accessible
- 3Dated tag posted and certificate issued the same night
- 4Record filed to your 3-year vault and next due date locked in
The 3-year record rule
Philadelphia municipal code requires commercial kitchen maintenance records to be retained for three years. Most citations we clear are records failures, not dirty kitchens. Every RCS cleaning is stored in a cloud compliance vault — certificate, photo set, technician credentials and waste manifests — so you can produce the full history during any inspection.
Certificates retained 3 years
Photo evidence per service
Manifests for every gallon hauled